Service Management

Handling of manufacturer master data (labour, packages)
Handling of complaints and instructions (link with service jobs)
Management of external services including purchase process
Various, free definable prices, discounts and fix prices
- By customer
- By labour type
- By branch
- By vehicle data
Flexible handling of service surcharges
Automatic update of defined vehicle appointments
Sales quote/order/receipt/invoice/credit note with copy functions
Management of transit customers and vehicles
Automatic display of remarks, tips and upcoming vehicle appointments
Automatic display of outstanding technical actions
Management of general "To Do’s"
One workshop throughput = one order:
- Handling of internal charging
  - automatic posting to own documents
  - free definable charging prices
  - free definable internal customer
- Assignment of warranty positions
  - automatic posting to own documents
  - make dependent finding process for warranty
- Assignment of various external customers
- Management of partial invoices
Price calculation on line level
Various discounts
- manual discounts with logging function
- dedicated user authorization
Credit limit check on line level
Order limit check on line level
Management of item availability
- Automatic check for other branches / locations
- Inter-company check
- Reservation with automatic takeover to purchase orders
Handling of various header and footer texts
Separated documents for customer and mechanic
Invoice preview
Invoice transparency using
- complaints/instruction
- service jobs
Management of work in progress posting
Handling of Value Increasing Measures
- Link to vehicle sales and vice versa
- Cost charging with automatic posting